We will ship your item(s) that are in stock within 2 working days (T-F) for UPS next day orders and within 2 days for Royal Mail First and Second Class post.
If the item is out of stock or there is a problem with the item and there will be a delay in shipping your order we will get in touch via the contact details you provide at the checkout.
Free shipping not available when purchasing bikes or other items through the cycle to work scheme
Return or exchange an item - our 100% money back guarantee
If you are not completely satisfied with your purchase, simply return the item to us inits original condition within 14 days of receipt.
Returned items should be unused and must be returned in original packaging with any enclosed documentation. We will issue a full refund on receipt, excluding the original delivery charge. Alternatively, if preferred, we will exchange the item.
Please note:
Goods will only be accepted for return if they are despatched within 14 days of delivery, unless we have notified you otherwise.
The item is your responsibility until it reaches us. Therefore for your own protection we recommend that you send the parcel using a delivery service that insures you for the value of the goods.
The cost of returning the item to us is your responsibility.
Delivery charges are only refundable where goods are faulty and a refund is made.
